IT Enabled services (ITES), also called web enabled services or remote services or Tele-working, covers the entire gamut of operations which exploit Information Technology for improving efficiency of an organization. It includes soft skills like communication wherein we do make use of computer to feed in the responses. It can be specifically said as involvement of IT into the existing system which lets to assist the end user with a purpose to provide better quality service in the form of a customer guidance platform.
India being the hub for ITES as it can offer services round the clock 24*7, we at PSPL believes in delivering ITES at low cost and with greater efficiency. Besides this global services being outsourced to would help to provide job opportunities to many across the country. ITES forming 7.5% of the GDP of the country forms a major boost for the economy of the country.
ITeS can be classified into various sections which are like Managed services, BPO’s, Enrolment and Digitization to name a few of the many. Over the last two decades we have worked extensively in various formats of Information Technology enabled Services which helped our useful clients to get a touch of IT (Information Technology) into their system to convert their manual processes into automation. Over the years we have worked for payroll system management, life insurance management, operations management at Financial corporations, Village Micro Privatization in about 2500 villages across the state of Odisha and many more.