Managed service is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses. At PSPL Managed Services is the proactive management of an IT (Information Technology) asset or object of a third party.
As a managed service provider (MSP) we at PSPL remotely manage a customer’s IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. We are bound by contractual, service-level agreement that states the performance and quality metrics of their relationship with our respective clients.
At PSPL we have been part of many managed service such as Village Micro Privatization in about 2500 villages across the state of Odisha and was funded by Reliance Power, assisted for the spot billing in various parts of Odisha, provided technical and non-technical manpower for the energy sector across Odisha.